The next step after that it asks for is for you to register the device. When I tried to do that, each time I got a popup telling me Registration Failed. The explanation on that from the support geek is that their Flashforge server is unstable and I should try again later. ::) ::) There may be a work around to that using a LAN connection, I'll work on trying that tomorrow, I'm shot for today and thoroughly pissed off.
I'm researching completely redoing the machine with a different controller board from another manufacturer.

All of these 3d printers use the same type of bus cable that goes from the board to each of the various motors and the heating element. Exactly how it's wired though can differ so I need a circuit diagram which I am trying to get from them. I really don't want to do this because it means a bunch of soldering and if I do it I void the warrantee and I will get no help from support. However, so far their help hasn't helped and it is still just a big useless paperweight the way it is.
I may yet get it to work the way they want it to work with their software connected to their server so I'm not trying a ground up rebuild yet. That kind of shit is a little above my pay grade as an electronics and computer tinkerer, so I'd rather not do that. The only other choice though would be to box it up and return it to Amazon, but I don't have the original packing material, I had to dispose of it as I do not have room to keep big boxes around for returns. Returning it would be its own pain in the ass. The last unfortunate possibility is I may end up eating a $300 loss on it. However, the hardware is really good and I know it can work with thee right controller.
My timeline for PolyPandora now is in major jeopardy. If I can't get it running soon, I will probably have to set everything back several months at least if not a whole year. >:(
RE